Scout plugs into the software you already run, Service Titan to QuickBooks, and does the work your office does. Answers every call, builds the quotes, chases the money, files the warranties. The best COO you never had, built for your shop in 7 days.
Button pushing and mouse clicking is what's actually capping your growth. Scout does the admin so your office runs the business and your techs run more calls.
A homeowner's AC dies on the hottest night of the summer. They call three companies. Whoever's AI picks up first, books something in, and gives them hope wins that bid. Scout answers on the second ring with their full service history in front of it. The other two shops never know the call happened.
Most shops quote the job and move on. Scout's follow-up agent wakes up twice a day, looks at every open estimate and unpaid invoice, and follows up by text, email, or call in language that sounds like a person, not a template. Dead quotes come back to life while your office handles the live line.
Warranty registrations, permits, rebates, invoices. Hours of work that earns nothing and still has to happen. Scout files manufacturer warranties on its own, owns the permit follow-up, and turns a tech's 20-second voice note into a closed-out job. Your techs never need to log into the CRM again.
Every shop has the one office manager who knows everything, and growth stalls the day she's maxed out. Scout is a duplicate of that person. She manages Scout instead of doing the admin, and the same office that capped you at 2 techs can now run 5. A business that runs on a system instead of one person's memory is worth more the day you sell it.
Six core functions, every one covered by the guarantee. If Scout can't perform them, you get your money back.
Your techs never log into the CRM again.
Anything you can do in your CRM with a keyboard, your team does by talking. Techs close jobs with a 20-second voice note. The office schedules and dispatches by chat. Scout takes the action in the system.
Every call answered, booked, or escalated. 24/7.
Answers with your real customer data live on the call. Checks service area, books into your CRM's scheduling, escalates emergencies to your on-call person. Your office can listen in, whisper, or take over any call.
Quotes built, price-checked, and chased until paid.
Builds quotes from your price book and your option structure, with a two-agent price check against your own historical jobs before anything goes out. Then chases every estimate and invoice until it's signed or paid.
The paperwork nobody bills for, filed without your office.
Every install triggers automatic manufacturer warranty registration, even on portals with no API. Permits get pulled and followed up on your behalf. The unbillable paperwork gets done without anyone touching it.
Manual-accurate answers from a photo of the unit plate.
A tech photographs the unit plate and Scout returns step-by-step troubleshooting from the actual manufacturer manual, not the open internet. Over 200 brands. Your greenest tech gets your most senior tech's knowledge.
Your whole business, live, on one screen you can ask questions.
Revenue, close rate, tech performance, pipeline, and job costing pulled live from your systems into one command center. Ask for your P&L, open estimates, or membership list and get it in seconds.
You've been burned by software that promised the world. So Scout is built to earn trust, not assume it.
When Scout is not sure, it does not act. It brings the question to you, learns your answer once, and never asks again.
Every action Scout takes shows up in a real-time feed. Nothing happens behind your back.
Listen in, whisper to the AI mid-call, or take the call yourself with one click. Every call recorded and transcribed.
Scout launches careful and earns autonomy as you sign off. Guardrails come off as trust goes up.
This is not software out of a box. Scout gets built around how you actually run, with a dedicated developer assigned to your account.
One conversation covers your stack, your price book, your service area, and exactly how you want calls and quotes handled. Six-option proposals, custom markups, the weird edge cases only your shop has. All of it gets built in, not configured around.
Your dedicated developer connects your CRM, accounting, and phone system, then trains Scout on your business. Every agent gets memory, skill, and soul: it remembers your business, knows the job, and sounds like your shop. Seven days from kickoff to live.
For the first 30 days Scout asks before it acts. When it is not confident, it brings the question to you, learns your answer once, and never asks again. Guardrails come off as trust goes up.
No build fee. No per-user pricing, no per-minute pricing, no surprise line items. The custom build, your dedicated developer, all 33 agents, every call, text, and AI cost. One number, paid quarterly. We walk through it on your demo call.
We take on 6 to 8 new builds a month so every launch gets a dedicated developer.
I grew up in the trades. My father was a tradesman, and before I ever touched software I did insulation, electrical, plumbing, and HVAC installs. I burned myself soldering more times than I can count. After a decade building tech companies, I built Scout because the best operators I know are still losing their nights to button pushing. That's the work AI should be doing.
Luke Fontaine · Founder, Scout AINo. We don't play the game of trying to beat Service Titan. Scout is the layer on top: it connects to your CRM, accounting, and phone system through their APIs and operates them for you. If you switch CRMs later, Scout moves with you.
Scout runs on confidence scores. When it isn't sure, it doesn't act. It brings the question to your dashboard, you answer once, and it learns. Every action shows in a real-time feed, quotes get a two-agent price check against your own job history, and your team can take over any live call with one click.
No, and most owners don't. Scout takes the button pushing off your office manager's plate so she runs the business instead of the admin. The shop that capped out at 2 techs with one office person can run 5 with the same one.
There is nothing to learn. A tech talks into his phone for 20 seconds at the end of a job, same as leaving a voicemail. Scout does the rest. If your techs can leave a voicemail, they can use Scout.
One flat quarterly license covers everything. The custom build, a dedicated developer and account manager, all integrations, the receptionist, all 33 agents, the dashboard, and every phone, text, and AI usage cost. Unlimited users, every location, one price. No build fee, no setup fee, no contracts. We walk through the exact number on your demo call.
You pick the name and the voice. The receptionist answers with your customer's real history in front of it, and the latency is fast enough that conversations feel natural. Callers who want a person say so and get routed to one. Hear it live on the demo and judge for yourself.
Scout is a closed system built for your company, not a public app. Your data stays in your instance, your techs get limited access, and you hold admin. Nothing proprietary to your business is shared anywhere else.
You stop paying and you keep your data. No contracts, no exit fees, no hostage negotiation. We don't lock people in because the product is what should retain you.
Somewhere in your service area tonight, an AC is going to die and three companies will get the call. Whoever's AI picks up first wins that bid.
30 minutes. You'll hear Scout answer a live call and see it work inside the systems you already run.